Privacy Policy

1. Scope and data controller

This Policy applies to the buzzers.asia website, APIs, and related services used by Merchants, Buzzers (creators), and visitors who view public content.

For personal data covered here, the data controller is the buzzers.asia operating team. Privacy requests: team@buzzers.asia.

2. Data we collect

Depending on how you use the Platform, we may collect:

• Account data: email, password (hashed), name, company name (Merchants), language preference, role, subscription tier and trial status.
• Profile and business data: Merchant profiles, marketing preferences, campaigns, offers, messages, contract terms, deliverable links, escrow and transaction records.
• Buzzer profiles: display name, social profile links, platform type, followers, engagement rate, categories, rates, bio, and data you submit or sync.
• Technical data: device, browser, IP address, access times, cookies (including buzzers_locale), analytics events when Google Analytics is enabled (page views and engagement), and logs needed for security and operations.
• Payment-related: when processed by third-party providers, we may receive transaction IDs, plan, and status — not full card numbers.

3. Crawled and public social data (important)

To help Merchants discover APAC creators, we may import publicly available creator profiles from social sources (e.g. Instagram, YouTube, TikTok), marked as crawled and unverified.

This data is for in-platform discovery only. It does not mean we employ, represent, endorse, or have any partnership with those creators, nor that the data is complete, current, or accurate.

If you are the data subject (creator) or an authorized agent and want removal, correction, or believe crawled data should not appear, email team@buzzers.asia immediately (subject: data takedown request). We will process valid requests promptly — typically within 48 hours of receipt — at no charge.

Buzzers who register should connect and manage their own social accounts in the dashboard. Registered accounts and crawled public listings are separate data sources.

4. Purposes of processing

• Provide and improve the creator directory, campaigns, offers, collaboration workspace, escrow workflows, messaging, and subscriptions.
• Authenticate users, prevent abuse, detect fraud, and protect the Platform.
• Process subscriptions, platform fees, and deal-related billing records.
• Provide AI-assisted features where enabled; you must review outputs before use.
• Comply with law, respond to lawful requests, and enforce our Terms.
• Send service notices and product updates where permitted by law or consent.

5. Legal bases (EU/UK users)

Where GDPR/UK GDPR applies, we rely on contract, legitimate interests (e.g. security, crawled discovery features, dispute handling), legal obligation, and/or consent. You may lodge a complaint with a supervisory authority.

6. Sharing and disclosure

We do not sell personal data. We may share data:

• With Merchants or Buzzers you choose to collaborate with, as needed to perform the deal.
• With hosting, payments, cloud (e.g. Supabase), email, and API vendors, limited to what is necessary.
• When required by law, court order, or to protect rights, safety, and security.
• In connection with a merger or asset transfer, with notice where required by law.

7. International transfers

Data may be stored or processed outside your country. We use appropriate safeguards where required for cross-border transfers.

8. Retention

We retain account and business data while your account is active. Deal, escrow, payment, and dispute records are kept as required by law. Crawled listings are deleted or anonymized when no longer needed for discovery or upon valid takedown requests.

9. Your rights

Depending on your location (GDPR, Taiwan PDPA, Singapore PDPA, CCPA/CPRA, etc.), you may have rights to access, correct, delete, restrict, object, portability, and withdraw consent.

• Access and copies.
• Correction of inaccurate data.
• Deletion (including crawled listing takedown).
• Restriction or objection to certain processing.
• Data portability where technically feasible.
• Withdraw consent where processing is consent-based.

Contact team@buzzers.asia to exercise rights or request crawled data removal. We may request reasonable identity verification and respond within applicable legal timeframes.

10. Cookies

We use essential cookies for login and language (buzzers_locale). When configured, we use Google Analytics 4 (GA4) to understand page usage (views, engagement time, navigation). You can manage cookies in your browser or use Google's opt-out tools; disabling them may affect functionality or our ability to improve the product.

11. Security

We use reasonable technical and organizational measures. No method of transmission over the Internet is 100% secure; protect your credentials.

12. Children

The Platform is not directed at anyone under the age of majority (typically 18). We will delete data if we learn it was collected from a child.

13. Third-party links

Links to third-party sites or social profiles are not controlled by us; review their privacy practices separately.

14. Changes

We may update this Policy; material changes will be posted with a new effective date. Continued use means acceptance.